“I went into the dispensary in Salisbury for the first time and wanted to let you know about my experience.  Evelyn (optician) was the kindest, nicest person that I have ever met.  I have been in customer service my entire life and Evelyn just impressed me so much that I just had to let you know.  She was very knowledgeable but not pushy and didn’t try to force any sales on me and she seemed truly interested in what I needed and what was best for me”